Whether you have questions about a product, your order, shipping, returns, or anything else — the Etroi team is ready to assist you.
Get in Touch
Support Email:
support@etroi.store
We aim to respond within 24–48 hours, Monday to Saturday.
Order or Shipping Inquiries
If you’re contacting us about an order, please include:
- Your Order Number
- The Email Address used at checkout
- A brief description of your concern
Customer Service Hours
- Monday – Friday: 9:00 AM – 6:00 PM (PST)
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Before You Reach Out…
You may find what you’re looking for in our:
Thank you for choosing Etroi — where big adventures start with little wheels!
Contact Information
Business Name: Etroi
Phone Number: +1 737-412-2154
Email: support@etroi.store
Office Address: 311 Greenwood Dr, Hitchcock, Texas 77563, USA