Contact Us

Whether you have questions about a product, your order, shipping, returns, or anything else the Etroi team is ready to assist you.

Get in Touch

Support Email:

support@etroi.store. We aim to respond within 24–48 hours, Monday to Friday.

Live Chat Support:

Our live chat support is available during business hours. Simply click the chat bubble at the bottom right of your screen to start a conversation with one of our friendly support representatives.
If no agent is currently online, feel free to leave a message we’ll get back to you via email as soon as possible.

Connect with Us on Social Media:

Stay up to date with our latest products, exclusive promotions, and inspiration for little adventurers by following us on social media.
Facebook
Join our community for updates, product launches, and customer stories. Etroi-Facebook
Pinterest
Discover curated boards, ride on toy inspiration, and fun ideas for kids. Etroi-Pinterest
YouTube
Check out our latest videos on our YouTube channel. Etroi-YouTube

Customer Feedback

Your feedback helps us improve our products, services, and overall shopping experience. We welcome your thoughts, suggestions, and ideas feel free to email us anytime at support@etroi.store.

Order or Shipping Inquiries

If you’re contacting us about an order, please include:

Your Order Number
The Email Address used at checkout
A brief description of your concern

Contact Information

Business Name: Etroi

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)

Email: support@etroi.store

Business Address: 311 Greenwood Dr, Hitchcock Texas 77563, United States